The commitments made to you by order of The Merch Box:

Dedicated team: From the moment we say hello you will be allocated a dedicated Account manager and support team. The whole company is always here too but we think it’s always reassuring to have ‘your person’.

Ethical sourcing and sustainability: These are subjects that are incredibly close to our hearts and we will always seek to promote this option. The people and the planet will thank you.

Fulfilment, Shipping, Storing & Snoring: Mi casa es su casa! Our house really is your house. We have our fulfilment team on standby for all your fulfilment needs from putting together new starter kits to building and loading up a Christmas sleigh with gifts. We have a warehouse for when you need to store items or event stands. We have a logistics team who will work tirelessly to get your items to where you want when you want. We even have a bed in the office if you need a nap. You are always welcome here.

Every project is bespoke: No brand is the same. Even within the same industry, everyone has their own voice, their own values, their own goals, your merchandise should reflect that. No matter what your budget or timelines. We will endeavour to find the perfect products and solutions that meet your requirements whist keeping it unique to you.

Past, present and future: We want the partnerships with our clients to last a lifetime. We know in order to achieve this we need to build trust, expand our brand knowledge and constantly seek out new products and ideas too keep your brand fresh. We are part of your team and are always here to help and create and deliver for as long as you want us.

What Bad Hair? We will never tell you you’re having a bad hair day….However, we might just give you a hat as a completely unrelated gift :).